Humor, A remarkable Training Tool

Humor, A remarkable Training Tool,

A a solid majority of the training material we yield in the corporate world is based on some sort of regulation or technical specification and must be very right send and matter of fact due to the subject matter, but not all needs to be quite as staid. Many times the way we train our customer assistance and sales reps is the way we compose our outward persona to our customers. This is an area in web based training where a minute humor can go a long way.

As I've mentioned in former newsletters the goal with web based training in for the pupil to retain the facts being taught and finally transfer that knowledge to on the job skills. sufficient and suitable use of humor can go a long way in retention your employees engaged with your online training initiatives. Sales and customer assistance reps are on the front line dealing with customers every day, your web based training for those employees needs to reflect your corporate culture. One of the best ways to teach these types of skills with an online procedure is through the use on consequence based video simulations. This type of simulation based training is a prime chance to introduce a minute humor into your Wbt.

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In the simplest sense consequence based training gives the user the chance to do something the right way and the wrong way. One way to broach the wrong way with impact is to take it to an extreme. By setting up your wrong way scenario in a manner that makes the user laugh it also makes them comprehend they do not want to put themselves in a situation that makes them look silly. You have created a tool that makes your employees think about what they look like when they are in a similar situation and how they can avoid finding like the man who looked a minute ridiculous in the training course.

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In order to use humor in your training you must first have suitable subject matter and second it must fit into your corporate culture. Make sure when you push to use humor in your training it is in good taste and fits within your company guidelines.